Types of "downloaders"
Decision downloaders can be classified into three groups: robust, restricted, and remedial.
Robust downloaders discuss:
- how the decision was made
- why it was made
- what alternatives were considered
- how it fits in with the organizational mission
- how it impacts the organization
- how it impacts employees.
Restricted downloaders discuss some of the above issues, while remedial downloaders discuss few of them.
Robust decision downloaders have a different frame of reference than their less effective counterparts. They view themselves more as educators than cheerleaders. They recognize that education cannot be “once and done”. They know employees learn at different rates, in different ways and from different of sources
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