The Customer Service Excellence, (previously the "Charter Mark") is an accreditation for organisations and an independent validation of achievement.
Read more about Customer Service Excellence: History, Recipients
Famous quotes containing the words customer, service and/or excellence:
“The elements of success in this business do not differ from the elements of success in any other. Competition is keen and bitter. Advertising is as large an element as in any other business, and since the usual avenues of successful exploitation are closed to the profession, the adage that the best advertisement is a pleased customer is doubly true for this business.”
—Madeleine [Blair], U.S. prostitute and “madam.” Madeleine, ch. 5 (1919)
“The master class seldom lose a chance to insult a woman who has the ability for something besides service to his lordship.”
—Caroline Nichols Churchill (1833–?)
“Sir Walter Raleigh might well be studied, if only for the excellence of his style, for he is remarkable in the midst of so many masters. There is a natural emphasis in his style, like a man’s tread, and a breathing space between the sentences, which the best of modern writing does not furnish. His chapters are like English parks, or say rather like a Western forest, where the larger growth keeps down the underwood, and one may ride on horseback through the openings.”
—Henry David Thoreau (1817–1862)