Customer Engineer - IBM Customer Engineer (IBM CE)

IBM Customer Engineer (IBM CE)

Originally simply engineer, those who specialized in servicing IBM equipment in use by its customers were designated customer engineers by Tom Watson circa 1942.

Based on the requirements, an IBM CE could be a Field CE and service many customers around a defined territory, e.g.: Kuala Lumpur, or he could be based at the place of business of a particularly large customer and service only that one customer e.g.: Malaysia Airlines.

IBM

History	History of IBM Mergers and acquisitions Think (motto) Operating Systems

Products	Cell microprocessor Mainframe Personal Computer POWER Information Management Lotus Software Rational SPSS ILOG Tivoli: Service Automation Manager WebSphere alphaWorks Criminal Reduction Utilising Statistical History Mashup Center PureQuery Redbooks Fortran

Business entities	Global Services jStart Research International

Facilities	Towers Montreal Atlanta Software Labs Rome Toronto IBM Buildings Chicago Johannesburg Seattle Research Labs Austin China Tokyo Zurich Haifa India Almaden Facilities Hakozaki Yamato IBM Scientific Center Hursley House Canada Head Office Building Thomas J. Watson Research Center IBM Rochester Somers Office Complex

Initiatives	Academy of Technology Centers for Advanced Studies: CASCON Deep Thunder IBM Fellow IBM Distinguished Engineer Pulse conference The Great Mind Challenge DeveloperWorks: Develothon Linux Technology Center IBM Virtual Universe Community Smarter Planet

Inventions	Automated teller machine (ATM) Electronic keypunch Hard disk drive Floppy disk DRAM Relational model Selectric Typewriter Financial swaps Universal Product Code Magnetic stripe card SABRE airline reservation system Scanning tunneling microscope

Terminology	Globally Integrated Enterprise Commercial Processing Workload Consumability Technology dividend e-business

CEOs	T. J. Watson (1914–1956) T. J. Watson, Jr. (1956–1971) T. V. Learson (1971–1973) F. T. Cary (1973–1981) J. R. Opel (1981–1985) J. F. Akers (1985–1993) L. V. Gerstner, Jr. (1993–2002) S. J. Palmisano (2002–2011) V. M. Rometty (2012-)

Board of directors	Alain Belda William R. Brody Kenneth Chenault Michael L. Eskew David Farr Shirley Ann Jackson Andrew N. Liveris James McNerney James W. Owens Samuel J. Palmisano Virginia M. Rometty Joan E. Spero Sidney Taurel Lorenzo Zambrano

Other	Deep Thought Watson (computer) Common Public License/IBM Public License Customer engineer Dynamic infrastructure IBM and the Holocaust IBM international chess tournament Lucifer cipher Mathematica SHARE computing ScicomP

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Famous quotes containing the words customer and/or engineer:

“The customer is the immediate jewel of our souls. Him we flatter, him we feast, compliment, vote for, and will not contradict.”
—Ralph Waldo Emerson (1803–1882)

“A good scientist is a person with original ideas. A good engineer is a person who makes a design that works with as few original ideas as possible. There are no prima donnas in engineering.”
—Freeman Dyson (b. 1923)