Criticism of Microsoft - Gay Reference Controversy

Gay Reference Controversy

Microsoft has come under some criticism for its attitude to homosexuality and Xbox Live. Users may not use the string "gay" in a gamertag (even in a non-homosexual context, for example as part of a surname), or refer to homosexuality in their profile (including self-identifying as such), as the company considers this "content of a sexual nature" or "offensive" to other users and therefore unsuitable for the service. After banning 'Teresa', a lesbian gamer who had been harassed by other users for being a homosexual, this policy gained wide condemnation. A senior Xbox Live team member, Stephen Toulouse, has clarified the policy, stating that "Expression of any sexual orientation is not allowed in gamertags" but that they are "examining how we can provide it in a way that won't get misused". GLAAD weighed in on the controversy as well, supporting the steps that Microsoft has taken over the years to engage the LGBT community.

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