Telephone Counseling
Some countries regulate the use of the term "counselor". Telephone counseling and Crisis hotlines provide a similar telephone support service, and both usually accept crisis and non-crisis calls.
The term "emotional support helpline" is sometimes used – which does not imply crisis or counselling, and can include email and messaging.
Read more about this topic: Crisis Hotline
Famous quotes containing the word telephone:
“It’s a hard feeling when everyone’s in a hurry to talk to somebody else, but not to talk to you. Sometimes you get a feeling of need to talk to somebody. Somebody who wants to listen to you other than “Why didn’t you get me the right number?””
—Heather Lamb, U.S. telephone operator. As quoted in Working, book 2, by Studs Terkel (1973)
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