Activities and Operations
A past Director of Consumer Affairs, Dr David Cousins, described the role of Consumer Affairs Victoria thus:
"Consumer Affairs has essentially three key roles. These are firstly to advise the government on the consumer policy framework and to manage the legislative and non-legislative program related to this framework. Secondly, Consumer Affairs is a significant regulator of industry conduct, monitors entry regulation in some industries, and manages guarantee funds covering residential tenancies, property services and motor car trading. Thirdly, Consumer Affairs is a major service provider. Its services include information, advice, education, complaint handling (primarily through the provision of third party conciliation and mediation services) and business registration and licensing services. Consumer Affairs is the initial entry point for all consumer enquiries from across the State..."
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Famous quotes containing the words activities and, activities and/or operations:
“Juggling produces both practical and psychological benefits.... A woman’s involvement in one role can enhance her functioning in another. Being a wife can make it easier to work outside the home. Being a mother can facilitate the activities and foster the skills of the efficient wife or of the effective worker. And employment outside the home can contribute in substantial, practical ways to how one works within the home, as a spouse and as a parent.”
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“There is, I think, no point in the philosophy of progressive education which is sounder than its emphasis upon the importance of the participation of the learner in the formation of the purposes which direct his activities in the learning process, just as there is no defect in traditional education greater than its failure to secure the active cooperation of the pupil in construction of the purposes involved in his studying.”
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“You can’t have operations without screams. Pain and the knife—they’re inseparable.”
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