5. Customer-Orientation Strategy
The goal of customer-orientation strategy, is to make the customers content. This strategy focuses on what the customer wants from the company and how to provide that. This strategy has been most effective with web based companies due to the one-to-one relationship.
Read more about this topic: Competitive Advantage
Famous quotes containing the word strategy:
“Our strategy in going after this army is very simple. First we are going to cut it off, and then we are going to kill it.”
—Colin Powell (b. 1937)