Communication Skills Training - Types of Skill Development

Types of Skill Development

  • Listening skills
  • Influence Skills
  • Responding to conflict
  • Customer service
  • Assertiveness skills
  • Negotiation
  • Facilitation
  • Report writing; business and technical writing
  • Public speaking, effective presentation
  • speaking skills

Read more about this topic:  Communication Skills Training

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    “Our children evaluate themselves based on the opinions we have of them. When we use harsh words, biting comments, and a sarcastic tone of voice, we plant the seeds of self-doubt in their developing minds.... Children who receive a steady diet of these types of messages end up feeling powerless, inadequate, and unimportant. They start to believe that they are bad, and that they can never do enough.”
    —Stephanie Martson (20th century)

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    “For the child whose impulsiveness is indulged, who retains his primitive-discharge mechanisms, is not only an ill-behaved child but a child whose intellectual development is slowed down. No matter how well he is endowed intellectually, if direct action and immediate gratification are the guiding principles of his behavior, there will be less incentive to develop the higher mental processes, to reason, to employ the imagination creatively. . . .”
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