Importance To Industrial and Quality Management
A special-cause failure is a failure that can be corrected by changing a component or process, whereas a common-cause failure is equivalent to noise in the system and specific actions cannot be made to prevent the failure.
Harry Alpert observed:
- A riot occurs in a certain prison. Officials and sociologists turn out a detailed report about the prison, with a full explanation of why and how it happened here, ignoring the fact that the causes were common to a majority of prisons, and that the riot could have happened anywhere.
The quote recognises that there is a temptation to react to an extreme outcome and to see it as significant, even where its causes are common to many situations and the distinctive circumstances surrounding its occurrence, the results of mere chance. Such behaviour has many implications within management, often leading to ad-hoc interventions that merely increase the level of variation and frequency of undesirable outcomes.
Deming and Shewhart both advocated the control chart as a means of managing a business process in an economically efficient manner.
Read more about this topic: Common Cause And Special Cause (statistics)
Famous quotes containing the words importance, industrial, quality and/or management:
“There are of course people who are more important than others in that they have more importance in the world but this is not essential and it ceases to be. I have no sense of difference in this respect because every human being comprises the combination form.”
—Gertrude Stein (1874–1946)
“... men and women are not yet free.... The slavery of greed endures. Little child workers, the hope of the future, are sacrificed to industry. Young men are sent out by the billion to die for profits.... We must destroy industrial slavery and build industrial democracy.... The people everywhere must come into possession of the earth [second, third, and fourth ellipses in source].”
—Sara Bard Field (1882–1974)
“There’s no nation under the sun can beat the English for ill-politeness: for my part, I hate the very sight of them; and so I shall only just visit a person of quality or two of my particular acquaintance, and then I shall go back again to France.”
—Frances Burney (1752–1840)
“People have described me as a “management bishop” but I say to my critics, “Jesus was a management expert too.””
—George Carey (b. 1935)