Importance To Industrial and Quality Management
A special-cause failure is a failure that can be corrected by changing a component or process, whereas a common-cause failure is equivalent to noise in the system and specific actions cannot be made to prevent the failure.
Harry Alpert observed:
- A riot occurs in a certain prison. Officials and sociologists turn out a detailed report about the prison, with a full explanation of why and how it happened here, ignoring the fact that the causes were common to a majority of prisons, and that the riot could have happened anywhere.
The quote recognises that there is a temptation to react to an extreme outcome and to see it as significant, even where its causes are common to many situations and the distinctive circumstances surrounding its occurrence, the results of mere chance. Such behaviour has many implications within management, often leading to ad-hoc interventions that merely increase the level of variation and frequency of undesirable outcomes.
Deming and Shewhart both advocated the control chart as a means of managing a business process in an economically efficient manner.
Read more about this topic: Common Cause And Special Cause (statistics)
Famous quotes containing the words importance to, importance, industrial, quality and/or management:
“I ascribe a basic importance to the phenomenon of language.... To speak means to be in a position to use a certain syntax, to grasp the morphology of this or that language, but it means above all to assume a culture, to support the weight of a civilization.”
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“The awareness of the all-surpassing importance of social groups is now general property in America.”
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“I know no East or West, North or South, when it comes to my class fighting the battle for justice. If it is my fortune to live to see the industrial chain broken from every workingman’s child in America, and if then there is one black child in Africa in bondage, there shall I go.”
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“Gaiety—a quality of ordinary men. Genius always presupposes some disorder in the machine.”
—Denis Diderot (1713–1784)
“The care of a house, the conduct of a home, the management of children, the instruction and government of servants, are as deserving of scientific treatment and scientific professors and lectureships as are the care of farms, the management of manure and crops, and the raising and care of stock.”
—Catherine E. Beecher (1800–1878)