Importance To Industrial and Quality Management
A special-cause failure is a failure that can be corrected by changing a component or process, whereas a common-cause failure is equivalent to noise in the system and specific actions cannot be made to prevent the failure.
Harry Alpert observed:
- A riot occurs in a certain prison. Officials and sociologists turn out a detailed report about the prison, with a full explanation of why and how it happened here, ignoring the fact that the causes were common to a majority of prisons, and that the riot could have happened anywhere.
The quote recognises that there is a temptation to react to an extreme outcome and to see it as significant, even where its causes are common to many situations and the distinctive circumstances surrounding its occurrence, the results of mere chance. Such behaviour has many implications within management, often leading to ad-hoc interventions that merely increase the level of variation and frequency of undesirable outcomes.
Deming and Shewhart both advocated the control chart as a means of managing a business process in an economically efficient manner.
Read more about this topic: Common Cause And Special Cause (statistics)
Famous quotes containing the words importance to, management, quality, importance and/or industrial:
“The importance to the writer of first writing must be out of all proportion of the actual value of what is written.”
—Elizabeth Bowen (1899–1973)
“People have described me as a “management bishop” but I say to my critics, “Jesus was a management expert too.””
—George Carey (b. 1935)
“There is a quality even meaner than outright ugliness or disorder, and this meaner quality is the dishonest mask of pretended order, achieved by ignoring or suppressing the real order that is struggling to exist and to be served.”
—Jane Jacobs (b. 1916)
“An interesting play cannot in the nature of things mean anything but a play in which problems of conduct and character of personal importance to the audience are raised and suggestively discussed.”
—George Bernard Shaw (1856–1950)
“... men and women are not yet free.... The slavery of greed endures. Little child workers, the hope of the future, are sacrificed to industry. Young men are sent out by the billion to die for profits.... We must destroy industrial slavery and build industrial democracy.... The people everywhere must come into possession of the earth [second, third, and fourth ellipses in source].”
—Sara Bard Field (1882–1974)