Cognitive Ergonomics - Methodology

Methodology

Successful, ergonomic intervention in the area of cognitive tasks requires a thorough understanding not only of the demands of the work situation, but also of user strategies in performing cognitive tasks and of limitations in human cognition. In some cases, the artifacts or tools used to carry out a task may impose their own constraints and limitations (e.g., navigating through a large number of GUI screens). Tools may also co-determine the very nature of the task. In this sense, the analysis of cognitive tasks should examine both the interaction of users with their work setting and the user interaction with artifacts or tools; the latter is very important as modern artifacts (e.g., control panels, software, expert systems) become increasingly sophisticated. Emphasis lies on how to design human-machine interfaces and cognitive artifacts so that human performance is sustained in work environments where information may be unreliable, events may be difficult to predict, multiple simultaneous goals may be in conflict, and performance may be time constrained.

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Famous quotes containing the word methodology:

    One might get the impression that I recommend a new methodology which replaces induction by counterinduction and uses a multiplicity of theories, metaphysical views, fairy tales, instead of the customary pair theory/observation. This impression would certainly be mistaken. My intention is not to replace one set of general rules by another such set: my intention is rather to convince the reader that all methodologies, even the most obvious ones, have their limits.
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