Principles
The Citizens Advice service in England and Wales, Northern Ireland, and Scotland is guided by four principles. All Citizens Advice Bureaux and workers for the bureaux must adhere to these principles, and bureaux must demonstrate that they adhere to these principles in order to retain membership of the national umbrella bodies.
- A free service
- Confidentiality
- Impartiality
- Independence
The service is also committed to:
- Accessibility
- Effectiveness
- Community accountability
- The client’s right to decide
- A voluntary service
- Empowerment
- Information retrieval
- A generalist service
Read more about this topic: Citizens Advice Bureau
Famous quotes containing the word principles:
“...at this stage in the advancement of women the best policy for them is not to talk much about the abstract principles of women’s rights but to do good work in any job they get, better work if possible than their male colleagues.”
—Virginia Crocheron Gildersleeve (1877–1965)
“It is the genius of our Constitution that under its shelter of enduring institutions and rooted principles there is ample room for the rich fertility of American political invention.”
—Lyndon Baines Johnson (1908–1973)
“Now there cannot be first principles for men, unless the Divinity has revealed them; all the rest—beginning, middle, and end—is nothing but dreams and smoke.”
—Michel de Montaigne (1533–1592)