IT Support
Membership of Citizens Advice gives each bureau access to the national information portal, known as AdviserNet and to internet access provided through a Virtual Private Network.
Information on clients' problems and the advice offered to them is entered into the CASE national database, the use of which has been compulsory since 2008. Although the data on CASE is centrally stored and backed up by Citizens Advice, the data can only be accessed by the bureau that entered the information.
Read more about this topic: Citizens Advice Bureau
Famous quotes containing the word support:
“Three factors—the belief that child care is female work, the failure of ex-husbands to support their children, and higher male wages at work—have taken the economic rug from under that half of married women who divorce.”
—Arlie Hochschild (20th century)
“... the first reason for psychology’s failure to understand what people are and how they act, is that clinicians and psychiatrists, who are generally the theoreticians on these matters, have essentially made up myths without any evidence to support them; the second reason for psychology’s failure is that personality theory has looked for inner traits when it should have been looking for social context.”
—Naomi Weisstein (b. 1939)