In Business
Sometimes, improperly planned business support will result in a circular reference.
For example:
- Alice needs to return her washing machine – it's defective and she needs it working. She is instructed by Bob of customer service to report to Carol of Returns and Exchanges for the requested service. Carol, however, tells Alice to report to David. David tells Alice to talk to Bob.
The entire set of references is now worthless because none of them can satisfy Alice's request; Alice has been given the run-around, every referral leads to Alice being told to refer to someone else and ultimately she is referred back to the person she approached first.
Read more about this topic: Circular Reference
Famous quotes containing the word business:
“It is possible that the telephone has been responsible for more business inefficiency than any other agency except laudanum.... In the old days when you wanted to get in touch with a man you wrote a note, sprinkled it with sand, and gave it to a man on horseback. It probably was delivered within half an hour, depending on how big a lunch the horse had had. But in these busy days of rush-rush-rush, it is sometimes a week before you can catch your man on the telephone.”
—Robert Benchley (1889–1945)
“In leaving the people’s business in their hands, we can not be wrong.”
—Abraham Lincoln (1809–1865)