Choose and Book

Choose and Book (CaB or C&B), is an E-Booking software application which has been introduced to the National Health Service (NHS) in England. It enables patients needing an outpatient appointment to choose which hospital they are referred to by their general practitioner (GP), and to book a convenient date and time for their appointment.

Originally designed simply as an electronic booking system, Choose and Book was developed to enable patient hospital choice. This application has been progressively introduced into the NHS from 2005 onwards.

It was procured as part of the National Programme for IT (NPfIT) in 2003. The contract was awarded to Schlumberger Limited's Sema division just before its acquisition by Atos Origin. The software is based on Cerner Corporation's Millennium e-Booking software.

Surgery where immediate treatment is required is not in the remit of Choose and Book since such patients' needs bypass any longer-term queuing systems.

Read more about Choose And Book:  How Choose and Book Works, Interim Solutions, Progress To Date, Extended Choice Network, Free Choice Policy

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