Early Career
The need for a quick, satisfactory copying machine that could be used right in the office seemed very apparent to me—there seemed such a crying need for it—such a desirable thing if it could be obtained. So I set out to think of how one could be made. —Chester CarlsonAs a last resort, he began working for Bell Telephone Laboratories in New York City as a research engineer. Finding the work dull and routine, after a year Carlson transferred to the patent department as an assistant to one of the company's patent attorneys.
Carlson wrote over 400 ideas for new inventions in his personal notebooks while working at Bell Labs. He kept coming back to his love of printing, especially since his job in the patent department gave him new determination to find a better way to copy documents. "In the course of my patent work," wrote Carlson, "I frequently had need for copies of patent specifications and drawings, and there was no really convenient way of getting them at that time." At the time, the department primarily made copies by having typists retype the patent application in its entirety, using carbon paper to make multiple copies at once. There were other methods available, such as mimeographs and Photostats, but they were more expensive than carbon paper, and they had other limitations that made them impractical. The existing solutions were 'duplicating' machines—they could make many duplicates, but one had to create a special master copy first, usually at great expense of time or money. Carlson wanted to invent a 'copying' machine, that could take an existing document and copy it onto a new piece of paper without any intermediate steps.
In 1933, during the Great Depression, Carlson was fired from Bell Labs for participating in a failed "business scheme" outside of the Labs with several other employees. After six weeks of job-hunting, he got a job at the firm Austin & Dix, near Wall Street, but he left the job about a year later as the firm's business was declining. He got a better job at the electronics firm P. R. Mallory Company, founded by Philip Mallory (now known as the Duracell division of Procter & Gamble), where Carlson was promoted to head of the patent department.
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