Performance
Considering the difficulties with which Central Trains contended, including sharing tracks with so many other operators, it did not perform too badly in its twilight months. The last figures released by the ORR (Office of Rail Regulation) rated Central Trains' performance at 84.8% for the PPM (Public Performance Measure) over the third quarter of the financial year 2007/8. This was an improvement over the same period last year, during which they achieved 82.7%. Their final MAA was 86.6%. They have always had a reputation for being poor performing with bad customer service though, and this may have been partly why they lost the franchise.
Read more about this topic: Central Trains
Famous quotes containing the word performance:
“Nobody can misunderstand a boy like his own mother.... Mothers at present can bring children into the world, but this performance is apt to mark the end of their capacities. They can’t even attend to the elementary animal requirements of their offspring. It is quite surprising how many children survive in spite of their mothers.”
—Norman Douglas (1868–1952)
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—Robert Benchley (1889–1945)
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—Roland Barthes (1915–1980)