New Command and Control System
Following completion of the C3i programme in late 2007, all Met communications are dealt with at three dedicated centres at Hendon, Bow and Lambeth, covering west; north and east; and south London respectively. Within each centre is a call receipt facility, called First Contact and a dispatching facility called Dispatch. In First Contact call takers sit in pods of twelve positions, each pod having its own supervisor. Dispatching pods have two or three dispatcher and one supervisor position. The size of the dispatching pod depends on how busy the borough that it supports is. Patrol officers are dispatched through the Airwave radios and by sending information direct to the MDT terminal in every police vehicle.
Read more about this topic: Central Communications Command
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