Carmel Jackson - Character Development

Character Development

As Walford's health visitor, Carmel's principal purpose was to act as an advisor to the troubled residents of Albert Square. In the EastEnders Handbook, author Hilary Kingsley describes Carmel as "saintly by nature", adding "if anyone deserved a medal for patience it was Carmel Roberts when she was working as Albert Square's health visitor".

In 1987, an extended family was introduced for Carmel, including her brother Darren (Gary McDonald), and his two children Junior (Aaron Carrington) and Aisha (Aisha Jacob). According to the EastEnders Handbook, parents of young child actors were sometimes upset unavoidably during filming of EastEnders. For instance, the parents of the baby who played Hassan Osman were affected when their baby was used in a storyline about cot death, as they had not been warned. This problem was avoided with the two-year-old girl who played Carmel's niece, Aisha Roberts, as she was the real-life daughter of actress Judith Jacob. The writers "obligingly" called the young character Aisha, to make it less confusing for the actors. The idea to use Jacob's real daughter had come from the serial's co-creator Julia Smith. Jacob was initially against the idea. In an interview she commented, "Children on the set can be so horrible", due to awkwardness inherent in disciplining someone else’s child in the workplace. However, she has said that she found it hard to turn Julia Smith down, and realised that she would get to spend more time with her daughter if she also was working on the set of EastEnders. This caused a problem once on-screen, when Aisha referred to Carmel as "mummy", even though Aisha’s character was not Carmel’s daughter. Despite the inconsistency, the producers left the scene in.

Carmel's storylines included a brief relationship with a toyboy, Kelvin Carpenter (Paul Medford), and numerous family and career-based problems. In 1988, Carmel gained a new partner, a white man named Matthew Jackson, played by Steven Hartley. The characters were shown to marry in a register office in January 1989, beginning a domestic violence storyline. By March 1989, Matthew was beating Carmel. This was the first time that EastEnders had dealt with the issue of domestic violence. After several months of abuse, a "particularly violent" incident ended with Junior stabbing Matthew with a kitchen knife to protect his aunt. By July 1989, the marriage "was as good as dead". Jacob has commented, "It was a great part to play. People couldn’t understand how a professional woman can stay with someone who beats her. That shows the durability of the character."

Jacob opted to leave the serial in 1989, and she has since commented that "They didn’t want me to leave, and made me a couple of offers to stay", but leaving seemed like the right thing to do at the time. On-screen Carmel's marriage collapsed, and the following month her father died, so she left Walford to tend to her grieving mother. She last appeared in August 1989.