Current Taxi Industry Inquiries
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A major Taxi Industry Inquiry is currently being conducted in the State of Victoria, Australia by the Taxi Services Commission. The Inquiry is headed by Professor Allan Fels, the former head of the Australian Competition and Consumer Commission. Professor Fels is being assisted by Dr David Cousins AM.
The key issues with the Victorian taxi industry listed by the Premier of Victoria, Ted Baillieu, when he announced the inquiry were: low customer satisfaction, with a sharp decline over the past six years; safety and security for passengers and drivers; insufficient support for drivers; too many poorly skilled drivers with inadequate knowledge; a high turnover of drivers resulting in a shortage of experienced drivers; complex ownership and management structures; lack of competition; too much of the industry revenue not being directed to the service providers – the drivers and operators.
The Inquiry is due to issue a final report in mid 2012.
Minister Alan Kelly held a review of Ireland's taxi industry after Ireland's national broadcaster RTE broadcast an investigation into the taxi industry 10 years after de-regulation http://www.rte.ie/news/av/2011/0516/media-2959607.html the results of his review can be researched via http://www.nationaltransport.ie/news/government-report-on-taxi-regulation-review/
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