Maintenance and Rider Issues
In August 2012, the Straphangers Campaign rated the C train the worst of the city's subway services for the fourth straight year. No other service has ranked worst for more than three years. The group found that the C performed worst in three of the six categories in its annual State of the Subways Report Card: amount of scheduled service, interior cleanliness, and breakdown rate. It also ranked next-to-worst in car announcement quality, after the 7, but performed above average in regularity of service and crowding.The New York Times called the C the "least loved of New York City subway lines," citing its fleet of R32s, which, at 47-48 years of age, are the oldest cars in the system. For the last two summers R46s have run on this service while the R32s are moved to the A train to save the older air conditioning units from having to work underground at all times.
Read more about this topic: C (New York City Subway Service)
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