Butler - Training

Training

Butlers traditionally learned their position while progressing their way up the service ladder. For example, in the documentary The Authenticity of Gosford Park, retired butler Arthur Inch (born 1915) describes starting as a hall boy. While this is still often the case, numerous private butlering schools exist today, such as The British Butler Institute, the International Institute of Modern Butlers, the Guild of Professional English Butlers, and The International Guild of Butlers & Household Managers; top graduates can start at US$50,000-60,000 (£25,350-30,400). Additionally, major up-market hotels such as the Ritz-Carlton offer traditional butler training, while some hotels have trained a sort of pseudo-butler for service in defined areas such as "technology butlers", who fix guests' computers and other electronic devices, and "bath butlers" who draw custom baths.

Starkey International distinguishes between the "British butler" prototype and its American counterpart, often dubbed the "household manager". Starkey states that they train and promote the latter, believing that Americans do not have the "servant mentality" that is part of the British Butler tradition. They stress that their American-style butlers and valets are educated and certified, Starkey does lay claim to understanding the British butler tradition; however, her general approach seems to be that American domestic staff are better suited to American families although some students, numerous former Starkey employees, and several wealthy clients have criticised the programme and its owner. Magnums Butlers, a school based in Australia, conducts training after the British model at sites in Asia and the Pacific, Australia, the United Kingdom and the Middle East. The International Institute of Modern Butlers provides on-site training in various places around the world as well as via correspondence. In 2007, City & Guilds, the U.K.'s largest awarder of vocational credentials, introduced a diploma programme for butlers.

In addition to formal training, a few books have been published recently to assist butlers in their duties, including Arthur Inch's and Arlene Hirst's 2003 Dinner is Served. Moreover, websites, as well as a news publication, Modern Butlers' Journal, help butlers to network and keep abreast of developments within their field.

Ferry argues that what he calls a "butler mindset" is beneficial to all people within all professions. He states that an attitude of devoted service to others, deference, and the keeping of confidences can help all people succeed.