Retail Division
The British Heart Foundation Shops Division was founded in 1986, and was renamed Retail Division in 2010. The BHF run a large chain of charity shops throughout England, Wales and Scotland, as of April 2010 they run over 600 standard retail shops and 87 furniture and electrical shops (or F+E shops), and they are looking to acquire 100 more sites in the coming years. The BHF Retail division makes roughly £16 million every year accounting for 13% of the overall income of BHF, an increase of £1 million from the previous year, and £2 million the year before that.
BHF shops are predominantly staffed by roughly 10,000 volunteers and each shop also has a paid staff made up of a shop manager, shop assistant and may also have a retail assistant.
The British Heart Foundation were the first charity shops to Gift Aid their donations to get extra money by claiming the tax back from the donor.
In early 2010, the BHF digital checkout switchover went live, and currently most shops have new digital tills, as opposed to the old analogue tills, the new tills include bar code scanners, touch screen interface, separate till roll printer, colour printer and instant information upload to HQ.
The Retail Director is Mike Lucas and the headquarters of the retail division is based in Claygate, England.
Read more about this topic: British Heart Foundation
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