Brand Engagement - External

External

Brand engagement between a brand and its consumers/potential consumers is a key objective of a brand marketing effort.

In general, the ways a brand connects to its consumer is via a range of "touchpoints" -- that is, a sequence or list of potential ways the brand makes contact with the individual. Examples include retail environments, advertising, word of mouth, online, and the product/service itself.


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Famous quotes containing the word external:

    “The law is only one of several imperfect and more or less external ways of defending what is better in life against what is worse. By itself, the law can never create anything better.... Establishing respect for the law does not automatically ensure a better life for that, after all, is a job for people and not for laws and institutions.”
    —Václav Havel (b. 1936)

    “The manifestation of poetry in external life is formal perfection. True sentiment grows within, and art must represent internal phenomena externally.”
    —Franz Grillparzer (1791–1872)

    “Language disguises the thought; so that from the external form of the clothes one cannot infer the form of the thought they clothe, because the external form of the clothes is constructed with quite another object than to let the form of the body be recognized.”
    —Ludwig Wittgenstein (1889–1951)