Brand Engagement - External

External

Brand engagement between a brand and its consumers/potential consumers is a key objective of a brand marketing effort.

In general, the ways a brand connects to its consumer is via a range of "touchpoints" -- that is, a sequence or list of potential ways the brand makes contact with the individual. Examples include retail environments, advertising, word of mouth, online, and the product/service itself.


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Famous quotes containing the word external:

    “The burning of rebellious thoughts in the little breast, of internal hatred and opposition, could not long go on without slight whiffs of external smoke, such as mark the course of subterranean fire.”
    —Harriet Beecher Stowe (1811–1896)

    “All in all, the creative act is not performed by the artist alone; the spectator brings the work in contact with the external world by deciphering and interpreting its inner qualifications and thus adds his contribution to the creative act. This becomes even more obvious when posterity gives its final verdict and sometimes rehabilitates forgotten artists.”
    —Marcel Duchamp (1887–1968)

    “Many are poets but without the name,
    For what is poesy but to create
    From overfeeling good or ill; and aim
    At an external life beyond our fate,
    And be the new Prometheus of new men.”
    —George Gordon Noel Byron (1788–1824)