History
The two founders of the Consumer Action Group met in a Yahoo forum called Bank Charges Hell (BCH), which boasted over 200 members. It became apparent that this method of communication for a national campaign (BCH concentrated on people having their money returned to them) was not viable, and the administrator of BCH was contacted with ideas of a discussion forum as a platform to launch a national campaign against unlawful bank charges. The administrator of BCH turned down the offer, and as a result Dave Smith and Marc Gander formed the Bank Action Group forum. The name was later changed to The Consumer Action Group.
CAG has been featured on television and in national newspapers a number of times, including an appearance on ITV's Tonight with Trevor McDonald, and also appears in other areas of the press.
Read more about this topic: Bank Action Group
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