Avaya Professional Credentials
Avaya sponsors a wide variety of IT Professional certifications and training for Avaya products and technologies. The five-level credential program offers opportunities to enhance individual proficiency from a beginner to expert level competence. The certifications from the highest level are; Avaya Certified Solutions Architect (ACSA), Avaya Certified Support Specialist (ACSS), Avaya Certified Implementation Specialist, Avaya Professional Design Specialist.
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—Anonymous, U.S. professional woman. As quoted in Aspirations and Mentoring in an Academic Environment, ch. 4, by Mary Niles Maack and Joanne Passet (1994)
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—Peter Ustinov (b. 1921)