Criticism of AOL
In its earlier incarnation as a “walled garden” community and service provider, AOL received criticism for its community policies, terms of service, customer service. Prior to 2006, AOL was known for its direct mailing of CD-Roms and 3 1/2” floppy disks containing its software. The marketing tactic was criticized for its environmental cost, and AOL CDs were recognized as No. 1 on PCWorld’s top ten list of most annoying tech products.
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“I, with other Americans, have perhaps unduly resented the stream of criticism of American life ... more particularly have I resented the sneers at Main Street. For I have known that in the cottages that lay behind the street rested the strength of our national character.”
—Herbert Hoover (1874–1964)
“... criticism ... makes very little dent upon me, unless I think there is some real justification and something should be done.”
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