American Health Care Association - Quality Improvement

Quality Improvement

AHCA/NCAL serves skilled nursing care centers in improving the quality of care provided to residents. AHCA provides facilities with resources and solutions for quality improvement such as Quality Reports, the Quality Award Program, a Leadership Excellence program, Gero Nurse Prep, and Nurse Assistant Training. In February 2012, AHCA/NCAL introduced The Quality Initative-an effort that builds upon existing work the long term and post-acute care field is doing by setting specfic, measurable targest to further improve quality of care in American's nursing and assisted living centers. The four main goals of The Quality Initiative are:

1. Safely Reduce Hospital Readmissions: By March 2012, reduce the number of hospital readmissions within 30 days during a SNF stay by 15 percent.

2. Increase Staff Stability: By March 2015, reduce turnover among nursing staff (RN, LPN/LVN, CNA) by 15 percent.

3. Increase Customer Satisfaction: By March 2015, increase the number of customers who would recommend the facility to others up to 90 percent.

4. Safely Reduce the Off-Label Use of Antipsychotics: By December 2012, reduce the off-label use of antipsychotic drugs by 15 percent.

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