Business Model and Other Business Lines
The business model of Amadeus is booking fee or transaction based, which means that a fee is taken for each confirmed net booking made in the Amadeus CRS. Income from these fees is used to finance the distribution network based on incentives and the Amadeus system evolutions.
In the late 1990s, a business division specialized in e-commerce was created. Its purpose was to complement the Amadeus software product offer to the airlines by developing a complete web based booking solution. It proposes a high level of integration with Amadeus central reservation system.
In 2000, Amadeus was awarded the development of two new operational applications for British Airways and Qantas Airways : the inventory management and the departure control systems. These products were outside of the core expertise domain of Amadeus and were built with the expertise of the airlines.
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