Airlines Receiving Most Complaints
In the US, Southwest Airlines had the lowest rate of complaints in 2006, with 0.11 complaints per 100,000 passengers, while US Airways and United Airlines had the worst rate of complaints, both with 1.36 complaints per 100,000 passengers. US Airways is also the US airline with the worst on-time performance, which might explain its rate of complaints.
Read more about this topic: Airline Complaints
Famous quotes containing the words receiving and/or complaints:
“Generally, about all perception, we can say that a sense is what has the power of receiving into itself the sensible forms of things without the matter, in the way in which a piece of wax takes on the impress of a signet ring without the iron or gold.”
—Aristotle (384–323 B.C.)
“Strictly speaking, there is but one real evil: I mean acute pain. All other complaints are so considerably diminished by time that it is plain the grief is owing to our passion, since the sensation of it vanishes when that is over.”
—Mary Wortley, Lady Montagu (1689–1762)