Service
Originally, Air Southwest operated a buy-on-board service, which provided passengers with a variety of snacks and drinks available for purchase.
On 10 March 2010 however, they started offering complimentary refreshments on all flights. On morning departures, passengers had a choice of a sweet or savoury snack along with a hot or cold beverage, and a complimentary bar service was offered on departures after 1pm. Other product enhancements included the introduction of a hot towel service, along with a boiled sweet pre-departure.
Passengers were given allocated seating when they check-in. A 20 minute minimum check-in time was introduced for all passengers travelling from Plymouth and Newquay with hand luggage only.
The airline offered a premium service called Advantage. This service offered the following benefits:
- Free changes to booking up to two hours before flight departure
- Business lounge access
- Provided lotion (for women and men)
- Fast track security
- Free on-board refreshments
- Increased baggage allowance of 30 kg
Read more about this topic: Air Southwest
Famous quotes containing the word service:
“Barnard’s greatest war service ... was the continuance of full-scale instruction in the liberal arts ... It was Barnard’s responsibility to keep alive in the minds of young people the great liberal tradition of the past and the study of philosophy, of history, of Greek.”
—Virginia Crocheron Gildersleeve (1877–1965)
“We could not help being struck by the seeming, though innocent, indifference of Nature to these men’s necessities, while elsewhere she was equally serving others. Like a true benefactress, the secret of her service is unchangeableness. Thus is the busiest merchant, though within sight of his Lowell, put to pilgrim’s shifts, and soon comes to staff and scrip and scallop-shell.”
—Henry David Thoreau (1817–1862)
“The socialism of our day has done good service in setting men to thinking how certain civilizing benefits, now only enjoyed by the opulent, can be enjoyed by all.”
—Ralph Waldo Emerson (1803–1882)