Psychosomatic Complaint and Health Concerns Due To Emotions Experienced At Work
Research suggests that poor physical, mental, and emotional health can result from negative emotions experienced at work. This may be due to perfectionist dispositional tendencies that interact with daily hassels manifested through psychosomatic complaints. Workers who experience frequent thoughts of needing to be perfect tend to report more psychosomatic complaint. Psychosomatic complaint may also occur as a response to emotional dissonance caused by the need to suppress one's true feelings toward co-workers and more so toward patients, students, customers, or clients. Emotional labour or emotion work is required to achieve the effect required by the organization. As a consequence, workers may 'act' as oppose to 'feel' positive or negative emotions at work to remain compliant with an organizational code of conduct. However, adherence to such organizational norms may belie the true internal state of the individual worker. Authenticity and emotional harmony in such situations, may yield to dissonance and negatively impact on workers' health.
The resulting emotional dissonance may lead to increased stress symptoms and a general decrease in overall health.
Job satisfaction is negatively correlated with the need to suppress negative emotions on the job.
Read more about this topic: Affective Events Theory
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