Active Policy Management - Electronic Communication Policy

Electronic Communication Policy

The key to effective detection of violations in electronic communication is policy. Policy for electronic communication defines who can send what to whom, and, if a violation is detected, what action to take. A policy is designed to address a specific issue or risk. Examples include:

• Certain reports cannot be sent externally without a proper disclaimer being present
• Certain employees cannot communicate about a business matter with other employees
• Documents intended for internal use only must not be sent to a recipient who is not a company employee

Policy can only be effective at identifying violations if it can understand the true intent of a message. Policies based only on a list of words or a lexicon generally cannot perform this task.

For any APM solution to be effective, it must have a proven technology to define and deploy accurate policy. And by “proven”, an interested party should inquire as to a particular solution’s successful installation at one or more customers.