Electronic Communication Policy
The key to effective detection of violations in electronic communication is policy. Policy for electronic communication defines who can send what to whom, and, if a violation is detected, what action to take. A policy is designed to address a specific issue or risk. Examples include:
- Certain reports cannot be sent externally without a proper disclaimer being present
- Certain employees cannot communicate about a business matter with other employees
- Documents intended for internal use only must not be sent to a recipient who is not a company employee
Policy can only be effective at identifying violations if it can understand the true intent of a message. Policies based only on a list of words or a lexicon generally cannot perform this task.
For any APM solution to be effective, it must have a proven technology to define and deploy accurate policy. And by “proven”, an interested party should inquire as to a particular solution’s successful installation at one or more customers.
Read more about this topic: Active Policy Management
Famous quotes containing the words electronic and/or policy:
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